indolottery Privacy Policy

This page describes what we collect when you use indolottery and how we keep that data protected. We collect personal information only for account verification, payment processing, fraud prevention, and service improvement. We do not sell your data to third parties, and we comply with data protection standards when handling your information.

Our privacy practices apply to all indolottery users, regardless of location. If you access indolottery from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same protections apply. We explain what data we collect, how we use it, who may access it, and what rights you have regarding your information.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on indolottery

We collect personal data when you register an account, deposit funds, or use our platform. Here is what we gather:

• Account information: Your name, email address, phone number, date of birth, and username. We use this to create and manage your indolottery account.
• Identity verification: Government-issued ID, passport, or driver's license. We collect this for KYC (know-your-customer) verification before you can withdraw funds.
• Payment information: Bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction history. We use this to process deposits and withdrawals.
• Activity data: Your betting history, game play, account balance, and login times. We track this to calculate your weekly cashback, tier progression, and detect fraud.
• Device and IP information: Your device type, operating system, IP address, and browser type. We use this for security and fraud prevention.
• Cookies and tracking: We use cookies to remember your login session and preferences. These are stored on your device and do not contain sensitive data.

How We Use Your Data

We use the data we collect for specific purposes:

• Account management: We use your name, email, and phone to create your account, send you login links, and reset your password if needed.
• Payment processing: We use your bank or e-wallet details to process deposits and withdrawals. We do not store full card numbers or bank credentials on our servers.
• KYC verification: We use your identity documents to verify your identity before allowing withdrawals. This is a legal requirement to prevent money laundering.
• Fraud prevention: We analyze your login patterns, device information, and transaction history to detect suspicious activity and protect your account.
• Promotion and cashback: We track your betting activity to calculate your weekly cashback, tier status, and eligibility for seasonal promotions.
• Customer support: We use your account information to respond to your support requests and resolve disputes.
• Legal compliance: We may disclose your data if required by law or court order.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate indolottery. These processors handle specific functions but do not own or control your data:

Payment processors

We share payment information with mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment to process deposits and withdrawals. These companies follow their own privacy policies.

Bank partners

We share bank account details with online payment, e-wallet, mobile banking, and local payment for direct transfers. Banks handle this data under their own security standards.

Hosting providers

Our servers may sit outside your jurisdiction. We use encrypted connections to protect data in transit.

Fraud detection services

We may share anonymized activity data with fraud-detection partners to improve security across indolottery.

We do not sell your personal data to advertisers, data brokers, or marketing companies. We do not share your data with third parties for their own marketing purposes.

How We Protect Your Data

We use multiple security layers to protect your information:

• SSL encryption: All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer). This prevents interception during transmission.
• Password hashing: Your password is hashed and never stored in plain text. Even our staff cannot see your password.
• Two-factor authentication: We support SMS, email, and authenticator app-based 2FA to add an extra layer of security to your account.
• Access controls: Only authorized indolottery staff can access your data, and only for legitimate business purposes.
• Regular audits: We conduct security audits and penetration testing to identify and fix vulnerabilities.

Your Rights Regarding Your Data

You have the right to access, correct, and delete your personal data. Here is how to exercise these rights on indolottery:

• Access: You can view your personal data by logging into your indolottery account. Your account dashboard displays your name, email, phone, and account history.
• Correction: If your information is incorrect, you can update it through your account settings. For identity documents, contact our support team.
• Deletion: You can request deletion of your account and associated data. We will delete your account within 30 days, except where we are required by law to retain records (e.g., for anti-money-laundering compliance).
• Data portability: You can request a copy of your data in a portable format. We will provide this within 30 days of your request.

To exercise any of these rights, contact our support team in English. We will respond to your request within 14 business days.

Cookies and Tracking

We use cookies to improve your experience on indolottery. Cookies are small files stored on your device that help us remember your login session and preferences. You can control cookies through your browser settings. If you disable cookies, some features of indolottery may not work properly.

We do not use cookies to track your activity outside indolottery. We do not share cookie data with third parties for advertising purposes.

Contact Us About Privacy

If you have questions about our privacy practices, want to exercise your data rights, or believe your data has been misused, contact our support team. We are available in English and will respond to your inquiry within 14 business days.

Our privacy policy may change from time to time. We will notify you of material changes by email or by posting a notice on indolottery. Your continued use of our platform after changes means you accept the updated policy.